Did you know that 20% of small businesses close within a year? It’s an unfortunate truth, but many small business owners think that it could never happen to them. 

Growing a small business is essential if you want to succeed. Stagnation is a one-way ticket to failure for all types of businesses. But how can you help yourself reach small business success?

We’re here with a few tips for growing a business that can help you out. Read on to learn more. 

1. Build Your Brand

Your brand is everything if you want to succeed. Too many small businesses rely on the fact that their products and services are top-notch. While this is important, it won’t be useful if no potential customers can recognize you. 

Consider popular businesses and corporations. Are they recognizable right away? 

When you see a large yellow “M,” do you not think of McDonald’s? Do the colors red and white not automatically make you think of Coca-Cola? This happens because of effective branding. 

Consider hiring a team like Avitus Group to help you build your brand. 

2. Prioritize Customer Service

While you’re building your brand, you still need to focus on the customer service that you pride yourself on. Remember: customer retention is far more beneficial than simply bringing in new one-time customers. 

Make sure that your employees (if applicable) all receive proper customer service training. Consider sending out surveys to gauge customer satisfaction so you know whether or not you’re on the right track.

3. Research Your Competition

You always want to keep your eyes on your competition. This doesn’t mean that you should mimic them, but you should make sure that you’re doing everything in your power to keep up.

If you focus on a local audience, look at the other local businesses within your niche. What are they doing that you’re not? How can you draw some of their customers to your business instead?

If you’re an online business, this is a greater challenge. You have far more competition to deal with! Focus on your strengths and your marketing and keep track of where you rank on search engines. 

4. Build a Network

No business owner should try to do everything alone. Instead, build a network of other business owners so you can boost each other up. 

This is especially important for businesses that focus on a local audience. You can network with other local businesses who offer different services (even within the same niche) so you can refer customers to each other or even collaborate.

For example, if you run a pizza shop that’s next to a bar that doesn’t serve meals, you could arrange an exchange where bar patrons can order from you and eat in the bar. 

This attracts business to the bar and gains you new customers. 

Growing a Small Business Isn’t Easy

Growing a small business is always going to be a challenge, especially when you first start out. Once you gather momentum, however, you’ll discover that your business will start to thrive. Use these tips to put your business on the path to success.

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