If you’re looking for a steady job that provides you with a decent living, you might want to consider becoming a receptionist.
Businesses are always on the hunt for hardworking office administrators, and the Burea of Labor Statistics reports that more than one million receptionist jobs exist in the United States.
Of course, wanting a job and getting it are two different things. So how can you stand out from the crowd?
Today we’re going to look at some of the skills that receptionist jobs are looking for. By the time you finish reading, you’ll have the knowledge you need to snag your job of choice.
Let’s take a look at what you can do to improve your receptionist skills.
1. Work on Being as Friendly as Possible
One of the hardest parts of being a receptionist is that you’re constantly dealing with people. From coworkers and clients to angry customers, you’re the first face that people see when they enter an office.
Although it can be challenging at times, try your best to be as friendly as possible with everyone you interact with.
2. Get Good at Organization
An office would crumble without a skilled receptionist in more ways than one. Their organization skills keep the entire office machine running as it should.
Practice taking notes and setting reminders for yourself to get good at organization.
3. Practice Your Active Listening Skills
When someone enters an office, you need to be able to listen to their needs and respond to them as efficiently as possible. That requires you to have solid active listening skills.
Make sure to maintain eye contact with everyone you interact with. If necessary, don’t be afraid to ask clarifying questions to get more information on a certain matter.
4. Get Comfortable With Technology
Technology makes receptionist lives both easier and more difficult. On one hand, it cuts down on the amount of busywork you have to do. However, you also need to know how to use the latest types of software and technology.
Use computers, phones, and other pieces of tech often to ensure that you feel comfortable using them.
5. Practice Memorizing Information
Have you ever walked into a place you frequent and been greeted by someone calling you by your first name? It’s a pleasant feeling to know that you’re more than just another face.
Get good at memorizing everything from people’s names to phone numbers. Use notepads or even this call script to help make it easier.
Being a Fantastic Receptionist Made Easy
Whether you’re looking to become a receptionist or have been working as one for years, it’s never a bad idea to try and improve your skills. Luckily, that’s not as hard to do as you might think.
Use this guide to help you improve your receptionist skills. By following the points mentioned in this guide, you’ll be able to take your abilities to the next level.
Do you now have a better understanding of how to perform receptionist duties? If so, make sure to check out the rest of our site for more great business-related guides and tips.